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Shipping &
Returns Policy
Please note we cannot guarantee amphibians that are sent by courier or by any other means.
We will not deliver or send livestock during adverse weather conditions.
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In the rare event of an animal being dead on arrival a photo would need to be supplied to us within 1 hour of the animal being received to be eligible for a refund. In the case of fish, a photo or video of the still bagged fish would need to be supplied within 1 hour of arrival to be eligible for a refund.
Postage is non refundable.
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The courier charge is location dependant and may be subject to further charges
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